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What we do
We help you thrive amid change
We believe that every person and organization is full of unrealized potential. When everyone is engaged in shaping strategy, putting it into action, and learning from the results, potential is developed and a culture is created to drive ongoing innovation. Strategy is not a one time event. It becomes an ongoing process of sensing and responding to customers and the marketplace. With every employee taking ownership of customer outcomes, fear of change is replaced with an entrepreneurial spirit that drives the business forward. To build your internal capacity, we do this work with you, not for you, through a structured, rigorous approach that advances strategy, culture, and execution simultaneously.
How we do it
A synthesis of strategy, culture, and execution for social benefit
We believe that powerful, sustainable advantage comes from developing everyone in the organization to think strategically, know customers intimately, and engage stakeholders to co-create mutually beneficial solutions, while constantly translating strategy into action through their daily work. We develop this capacity using proven methods to create a customized toolkit and common language for everyone in the company to think like an owner and drive positive change. We take a workshop-based, action-learning approach to make strategy tangible, shift culture in service of execution, and produce immediate operational improvements aligned with strategic direction. When employees co-create a shared vision of success with customers and work together with stakeholders to make that vision real, it builds authentic long-term relationships, makes work more meaningful, and delivers both social and business benefits.
Who we are
Multi-disciplinary growth drivers who care
We are a core group of domain-spanning systems thinkers practiced in creating customer-centric strategies, growth cultures, and operational innovations to deliver economic value. We come from diverse backgrounds spanning business, psychology, design, humanities, politics, economics, operations and many other disciplines, and draw on a global network of associates who add specialized expertise and unique perspectives, as needed, to challenge our thinking and catalyze innovative solutions. We are thought partners, collaborators and provocateurs who care deeply about the success of the people we serve and the impact we have together on the world.
Our Team
Lara L. Lee
Kurt Jansen
Tanith Lee
Eric McGraw
Jenne Meyer
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